Reconciliation

Together for a better Australia

We acknowledge the Traditional Custodians of the land on which we work, live and operate. We pay our respects to Elders past, present and emerging.

About Reconciliation

First Nations peoples have occupied Australia’s beautiful lands and waterways for over 65,000 years. Throughout this incredible history, they have deeply cared for this land, preserving its beauty and ensuring its vitality for future generations.

Reconciliation is about fostering understanding, respect and unity between both Aboriginal and Torres Strait Islander peoples and non-Indigenous Australians. It involves acknowledging the past, including the injustices and dispossession experienced by the Traditional Custodians of the land, and working collaboratively to address inequities that still persist today.

Reconciliation focuses on building meaningful relationships, celebrating First Nations cultures, and ensuring their voices, rights and contributions are valued. It is a continuous journey that seeks to create a more inclusive and equitable society where all Australians can thrive together.

Our Reconciliation Strategy

At the heart of Incluso’s reconciliation strategy is a commitment to fostering understanding, inclusion and opportunity for Aboriginal and Torres Strait Islander peoples. We believe in creating a future where First Nations cultures, histories and contributions are deeply valued and integrated into the fabric of our organisation.

Our key strategic focus areas include:

Creating Meaningful Careers:

We are committed to increasing First Nations employment opportunities within our organisation and the broader IT sector. By partnering with community organisations and fostering career development programs for Aboriginal and Torres Strait Islander peoples, we aim to empower talent and create pathways for long-term success.

Building Supplier Diversity:

We will work to expand our engagement with Aboriginal-owned businesses in Australia, ensuring that our procurement practices contribute to the economic empowerment of Aboriginal communities. Our aim is to strengthen community partnerships with First Nations peoples while enhancing our supplier diversity.

Celebrating First Nations Cultures:

Through Aboriginal cultural awareness programs, internal events and collaboration with First Nations leaders, we will foster a deeper understanding of the rich histories and knowledge of Aboriginal and Torres Strait Islander peoples within our workforce.

Community Engagement:

We will work alongside indigenous communities to support initiatives that promote education, empowerment and participation in the digital economy for First Nations Communities, ensuring our efforts align with their aspirations and needs.

Together, we will deliver on building a more inclusive Australia.

Adam Centorrino

Founder

Reconciliation is not just a goal - it's a commitment to understanding, respect and unity. At the heart of our vision is a belief that by embracing the truth of our shared history and celebrating the culture of First Nations peoples, we can build a future where every voice is heard, every contribution is valued and every community thrives."

Adam Centorrino

Founder

Acknowledging 65,000+ years of culture

Smoking Ceremony is a traditional Aboriginal Australian custom that is often part of a Welcome to Country ceremony. The ceremony involves burning native plants to create smoke, which is believed to cleanse the land and people of bad spirits. It is also a way to acknowledge the traditional ownership of the land and to promote the protection of visitors.

We proudly advance our Reconciliation Strategy through two core initiatives:

Our Reconciliation Strategy Vision: to create a shared national identity that celebrates the knowledge and cultures of First Nations Peoples. Our intention is to strengthen our relationships with Aboriginal and Torres Strait Islander peoples and communities by advancing opportunities, inclusion and representation across our business and the broader IT sector.

Our Reconciliation Action Plan (RAP), which consists of three stages:

Reflecting on our impact
Innovating our way forward
Stretching to a better future

Reflecting on our impact

Throughout 2024, our team delivered on the first stage of our Reconciliation Action Plan - REFLECT.

This focused on deepening our understanding of Reconciliation and reflecting on how our own operations can actively support First Nations peoples and their communities. This initial stage provided valuable insights into the needs and aspirations of Aboriginal and Torres Strait Islander peoples.

We are proud to have made meaningful progress, through actively acknowledging our history, researching best-practice principles, identifying like-minded external stakeholders to collaborate with, raising awareness and sharing information among staff about the meaning of NAIDOC Week, developing a business case for procurement from Aboriginal and Torres Strait Islander owned businesses and reviewing cultural learning needs within our organisation – just to name a few.

Innovating our way forward

Throughout 2025 and 2026, we are working to deliver the commitments outlined in the second stage of our Reconciliation Action Plan - INNOVATE. This plan outlines our approach to transforming and modernising our operations to be more inclusive and respectful, with a focus on celebrating First Nations cultural heritage.

Stretching to a better future

As we look to the future, reconciliation will become a core part of our business strategy. We will transition to the third stage of our Reconciliation Action Plan - STRETCH, focusing on deepening our partnerships with Aboriginal and Torres Strait Islander communities and expanding opportunities for First Nations peoples across our workforce and supply chain.

Creating meaningful careers

We are committed to creating career pathways for First Nations peoples, aiming for individuals from Aboriginal and/or Torres Strait Islander backgrounds to make up 4% of our workforce by the end of 2026.

Learn more about working at Incluso

Through partnerships , we all grow

By 2026, we are working to ensure that 6% of our non-inventory supply chain consists of Aboriginal-owned businesses. This initiative supports economic growth and strengthens our community partnerships with First Nations peoples.

Some of the organisations we are supporting include:

Purple House

Purple House is an innovative Indigenous-owned and run health service operating 18 remote clinics and a mobile dialysis unit. The organisation focuses on getting patients back home so that families and culture can remain strong.

Muru Office Supplies

Muru Office Supplies provides business to business office supplies to organisations throughout Australia. As a certified supply nation organisation, the organisation remains true to its Indigenous roots.

Connecting Home

Connecting Home uses a goal setting principals to support Stolen Generation survivors through their healing journeys across South-East Australia.

Victorian Aboriginal Legal Service

The Victorian Aboriginal Legal Service provides referrals, advice, duty work and case work legal support services to Aboriginal and Torres Strait Islander peoples in the state of Victoria.

First Nations Contacts

For more information about our Reconciliation Action Plan, email our Reconciliation Committee.

For employment opportunities for Aboriginal and Torres Strait Islander peoples at Incluso Services, contact our Careers Team.

If you are an Aboriginal and/or Torres Strait Islander business seeking to work with Incluso Services, email our Procurement Team.